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Vikas Sachan

About Vikas Sachan

This author has not written his bio yet.
But we are proud to say that Vikas Sachan contributed 58 entries already.

Entries by Vikas Sachan

How to Deliver Great Retail Customer Service Experience?

September 20, 2023/in Customer Service/by Vikas Sachan

What is the Voice of The Customer? A Guide to VOC Strategy

September 19, 2023/in Customer Experience/by Vikas Sachan

Help Desk SLA: Measuring and Optimizing Service Levels

September 17, 2023/in Help Desk/by Vikas Sachan

Social Media Customer Service: Benefits & Best Practices

September 16, 2023/in Customer Service/by Vikas Sachan

11 Actionable Steps to Deliver an Effective Live Chat Strategy

September 15, 2023/in Live Chat/by Vikas Sachan

Self Service Knowledge Base Guide: Benefits, Best Practices, Strategies

September 10, 2023/in Knowledge Base/by Vikas Sachan

What is Personalized Customer Service? The Ultimate Guide

September 8, 2023/in Customer Service/by Vikas Sachan

Measuring Success: How Help Desk ROI Drives Business

September 7, 2023/in Help Desk/by Vikas Sachan

Exploring the Top 12 Knowledge Base Benefits

September 4, 2023/in Knowledge Base/by Vikas Sachan

Customer Response Time Guide: Importance, Metrics & Strategies

September 3, 2023/in Customer Service/by Vikas Sachan
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