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Help prospects buy your products and turn them into loyal customers.
Deliver excellent customer service, anytime, anywhere.
Automate repetitive tasks and boost team collaboration.
Veemo streamlines customer relationships at scale across all channels in one unified platform. Whether it’s better team collaboration, automating sales or reducing customer support efforts, all is possible with a conversational touch with Veemo.
Manage all your customer and internal communication across all channels in one unified platform
Respond faster and manage your support process efficiently with a robust help desk ticketing system
Automate your customer support to truly deliver self-service experience 24×7.
Streamline customer support workflows with powerful automation to boost productivity.
Drive user engagement and increase customer lifetime value with personalized client portal.
Improve your team productivity by converting your support issues into tasks for better visibility.
Build customer loyalty by sending customer surveys, analyzing the feedback and improving support experience
Review your customer support performance, track SLAs, and improve CSAT for a better support experience
Collaborate with your team members to work on shared email addresses such as support@, sales@ or info@ to streamline email conversations and team communication
Never miss any important conversations. Track conversations with tasks and assign the right team member to stay on top of your performance. Assign tasks to individual agents. Create task templates and reuse them on tickets.
Track and manage hardware and software assets in one place. Associate assets to support tickets and empower your IT teams by helping them filter out tickets that have assets linked to them.
Eliminate duplicate support tickets & clunky email lists with Status page. Keep your users in the loop during outages and maintenance, easily communicate real-time status and deliver phenomenal IT support.
Collect real time feedback after every conversation to find out how your customers think about you. Turn every customer into an ambassador by acting on given feedback.
Today’s digital-first customers want to connect with you wherever and whenever it’s convenient for them. With Veemo’s omnichannel customer service software, you’ll never miss any conversation.
Have a unified view of every customer conversation and internal discussion in the same thread. Stay on top of your team performance and productivity metrics for efficient management.
Collect customer feedback to help you automatically turn every conversation into a positive review to build your online reputation and increase conversions.
Powerful built-in reports help you analyze, understand and share key metrics about your support team, your customers, products and sales.
Keeping customer data confidential and secure is an utmost priority for every business, especially if you are in a regulated industry such as banking, healthcare, or government.
Veemo Support offers pre-built powerful integrations with your favorite tools including Marketing, CRM and Ecommerce platforms, and a highly flexible API that lets you connect with other relevant platforms in your ecosystem.
Veemo’s omnichannel customer service platform helps you scale your service with knowledge base and omnichannel support while increasing customer satisfaction, reducing response times and cost per engagement.
Boost your team productivity with trigger based automations and automating on conversations and contacts.
Setup business hours as per your business requirements and define clear performance metrics to ensure your customers never get left in the dark.
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Harsh Patel
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Harsh Patel2024-11-11 08:27:222024-11-11 08:27:22What is Omnichannel Customer Experience? Benefits, Examples & Tools
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Vikas Sachan
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Vikas Sachan2024-11-05 06:59:402024-11-05 06:59:40Customer Service Workflows and How to Build Them
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Vikas Sachan
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Vikas Sachan2024-11-05 06:43:042024-11-05 06:43:04Top 15 Customer Communication Best Practices for Businesses
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