Deliver Personalized Customer Service
at Scale across Any Channel

Veemo Support’s omnichannel customer service and help desk platform empowers businesses
to deliver great customer experiences at scale without losing the human touch.

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Trusted by Industry-Leading Companies

Trusted by Industry-Leading Companies

Deliver outstanding customer service and minimal customer effort 24×7 with Veemo Support’s all-in-one customer support and help desk ticketing system.

+15%

Revenue

Help prospects buy your products and turn them into loyal customers.

+20%

Customer Satisfaction

Deliver excellent customer service, anytime, anywhere.

+25%

Faster Ticket Handle Time

Automate repetitive tasks and boost team collaboration.

A Truly Omnichannel Experience

Veemo streamlines customer relationships at scale across all channels in one unified platform. Whether it’s better team collaboration, automating sales or reducing customer support efforts, all is possible with a conversational touch with Veemo.

Delight Your Customers with a Modern Support Stack

Deliver outstanding customer service and minimal customer effort 24×7 with Veemo Support’s all-in-one customer support and help desk ticketing system.

Omnichannel Inbox

Manage all your customer and internal communication across all channels in one unified platform

Help Desk & Ticketing

Respond faster and manage your support process efficiently with a robust help desk ticketing system

Knowledge Base

Automate your customer support to truly deliver self-service experience 24×7.

Workflow Automation

Streamline customer support workflows with powerful automation to boost productivity.

Customer Portal

Drive user engagement and increase customer lifetime value with personalized client portal.

Task Management

Improve your team productivity by converting your support issues into tasks for better visibility.

Satisfaction Surveys

Build customer loyalty by sending customer surveys, analyzing the feedback and improving support experience

Reporting & Analytics

Review your customer support performance, track SLAs, and improve CSAT for a better support experience

Omnichannel Customer Service Platform for Modern Businesses

Keep a personal human touch across every channel and get the efficiency of help desk ticketing software and deliver fast responses and create relationships that last.

Collaborate with your team members to work on shared email addresses such as support@, sales@ or info@ to streamline email conversations and team communication

Never miss any important conversations. Track conversations with tasks and assign the right team member to stay on top of your performance. Assign tasks to individual agents. Create task templates and reuse them on tickets.

Track and manage hardware and software assets in one place. Associate assets to support tickets and empower your IT teams by helping them filter out tickets that have assets linked to them.

Eliminate duplicate support tickets & clunky email lists with Status page. Keep your users in the loop during outages and maintenance, easily communicate real-time status and deliver phenomenal IT support.

Collect real time feedback after every conversation to find out how your customers think about you. Turn every customer into an ambassador by acting on given feedback.

Omnichannel Helpdesk and Ticketing System

Turn Every Support Issues into Personalized Conversations with Veemo’s Omnichannel Helpdesk and Ticketing System.

Omnichannel Customer Support at Scale

Manage customer conversations from multiple channels like email, social, chat & phone calls in an omnichannel customer support software.

All-in-one Help Desk Ticketing System

Track all your conversations and team activities in one unified and intuitive help desk system. Monitor SLAs, to improve customer satisfaction and achieve high-performance standards.

Customer Support Automation

Help your customers find answers on their own 24×7. Build your own personalized help center, manage knowledge base articles and intelligently deflect ticket creation.

Our Customers Love Us for Good Reason

Join 1200+ global brands to build stronger and better customer connections with Veemo’s Conversational Customer Engagement Suite

In August 1994, the very first e-commerce transaction took place when a man sold a Sting CD to a friend on NetMarket. A lot has changed since then—in the quarter century since that historic sale, e-commerce has become an integral part of the world economy, giving rise to behemoths

In August 1994, the very first e-commerce transaction took place when a man sold a Sting CD to a friend on NetMarket. A lot has changed since then—in the quarter century since that historic sale, e-commerce has become an integral part of the world economy, giving rise to behemoths

In August 1994, the very first e-commerce transaction took place when a man sold a Sting CD to a friend on NetMarket. A lot has changed since then—in the quarter century since that historic sale, e-commerce has become an integral part of the world economy, giving rise to behemoths

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Team Collaboration Made Easy with Shared Inbox

Make your customer conversations and internal communication more productive with Veemo Support’s next-generation inbox. Work together, reply faster and deliver amazing customer experiences.

Omnichannel Platform

Today’s digital-first customers want to connect with you wherever and whenever it’s convenient for them. With Veemo’s omnichannel customer service software, you’ll never miss any conversation.

Team Collaboration

Have a unified view of every customer conversation and internal discussion in the same thread. Stay on top of your team performance and productivity metrics for efficient management.

Satisfaction Surveys

Collect customer feedback to help you automatically turn every conversation into a positive review to build your online reputation and increase conversions.

Insights and Analytics

Powerful built-in reports help you analyze, understand and share key metrics about your support team, your customers, products and sales.

Uncompromising security & privacy

Keeping customer data confidential and secure is an utmost priority for every business, especially if you are in a regulated industry such as banking, healthcare, or government.

API & Integrations

Veemo Support offers pre-built powerful integrations with your favorite tools including Marketing, CRM and Ecommerce platforms, and a highly flexible API that lets you connect with other relevant platforms in your ecosystem.

One Seamless Customer Helpdesk

Veemo’s omnichannel customer service platform helps you scale your service with knowledge base and omnichannel support while increasing customer satisfaction, reducing response times and cost per engagement.

Automated Workflows

Boost your team productivity with trigger based automations and automating on conversations and contacts.

Service Level Agreement (SLA)

Setup business hours as per your business requirements and define clear performance metrics to ensure your customers never get left in the dark.

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    Market better, sell faster and support smarter with Veemo’s Conversation Customer Engagement suite of products.

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    Unify all your customer data in one platform to deliver contextual responses. Get a 360 degree view of the customer lifecycle without switching tools.

  • Integrations

    Connect with the tools you love to reduce manual activities and sync your business workflows for a seamless experience.

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